If your drain doesn't work, check to see if it's one drain or the whole house
If it's just one drain, unstop it yourself or call a plumber
If the entire house is affected, check to see if you have a clean-out at the property line
If so, call township office at 610-631-0450 and a township crew will respond
If you do not have a clean-out, check with your next door neighbors to determine if they are experiencing a problem
The township will respond and check the main line if we receive calls from multiple customer locations on the same main reporting loss of service
If you don't have a clean-out at the property line and the neighbors don't seem to have a problem or if you can't contact them, call a plumber
If the plumber determines that the problem is in the vicinity of the property line, or on township property, the plumber should call the township office and a crew will be sent
The city can only assist the homeowner with compensation for a portion of the plumber bill if the plumber calls the township
Simply writing that the problem appears to have been on the city's property is not sufficient for us to authorize compensation